FAQ
FAQ
About Rooms and Services
-
Can I have meals in my room? -
We will only serve meals in the dining room.
-
What are the room amenities?
-
A The room has a refrigerator, hair dryer, tea, hot water pot, mineral water, bath towels, face towels, tanzen (large padded kimono), etc.
-
Can I connect to the Internet in the hotel and in my room?
-
Wi-Fi access is available free of charge throughout the hotel and in all guest rooms.
-
Are there barrier-free rooms and facilities?
-
Some of the “Guestrooms with open-air baths” are barrier-free. Please inquire.
As the building is located along a ravine with a difference in elevation, there are many stairs and steps. We apologize for any inconvenience this may cause.
-
Do you offer anniversary services?
-
We can prepare a surprise cake (reservation required). If you have any other requests, please feel free to contact us.
-
What are your check-in and check-out times?
-
Check-in is from 15:00 to 19:30
Check-out time is at 10:00
About Hotel Facilities
-
Are there any hot spring facilities for private use?
-
We have two private hot spring baths.
“Seseragi no Yu（Special private open-air bath）is available from 3:00pm to 9:30pm “Family Bath” is available from 4:00pm to 10:00pm.
Family baths are available from 16:00 to 22:00(Charter time：50min）.
-
館内で喫煙はできますか？
-
Is smoking allowed in the hotel?
Smoking is prohibited in all rooms. A smoking area is available on the outdoor terrace in the lobby on the first floor.